sebobetPrivacy Policy

This page describes what we collect when you use sebobet and how we keep that data protected. We operate an online gaming platform available where local law permits. When you open an account, deposit funds, or play our games—whether you are in Jakarta, Surabaya, Bandung, Medan, or Semarang—we collect and process personal information. Our policy explains what data we gather, why we need it, who can access it, and what rights you have.

Our approach to privacy is straightforward: we collect only what we need to operate your account, process payments, verify your identity, and comply with applicable laws. We do not sell your data. We do not share your gaming history with third parties unless required by law or you request it. We use industry-standard encryption to protect your information in transit and at rest.

All our services are available only where local law permits. If you access sebobet from a jurisdiction where our service is prohibited, you do so at your own risk. We are not responsible for unauthorised access from restricted regions.

What data we collect on sebobet

We collect data in three categories: account information, payment information, and activity data.

Account information

When you register for sebobet, we collect your email address, a password you create, and your full name. We require government-issued identification (national ID, passport, or driver's license) and proof of residence (utility bill, bank statement, or lease agreement). We store these documents as images in an encrypted format. Your email is used for login and account recovery. Your name and ID are cross-referenced during withdrawal processing to confirm you are the account holder.

Payment information

We collect payment details only when you initiate a deposit or withdrawal. For e-wallet deposits via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we do not store your wallet credentials—our payment processor handles that exchange. When you withdraw to a bank account (mobile banking, local payment, online payment, e-wallet), we store your account number and bank code during the withdrawal process. We do not retain full bank details after your withdrawal completes; we keep only a masked reference for reconciliation.

We do not store credit card information. We do not ask for PIN codes or passwords for your payment methods. All payment processing flows through our licensed payment processor partners.

Activity data

We log every action you take on sebobet: login times, game tournaments you enter, wagers you place, outcomes you receive, withdrawals you request, and support tickets you open. We store your IP address, device type (mobile or desktop), and browser information. We use activity logs to detect fraud, resolve disputes, and optimise platform performance. We retain activity logs for a minimum of three years to fulfil audit requirements in our operating jurisdictions.

How we use your data on sebobet

We use your data for five primary purposes:

1. Account management: We verify your identity, process login requests, and reset passwords when you request it.
2. Payment processing: We confirm your payment method during deposits and withdrawals. We cross-reference your bank account or e-wallet handle against your account name to prevent fraud.
3. Regulatory compliance: We store your KYC documents and activity logs to comply with anti-money-laundering (AML) regulations and tax reporting requirements in our service regions.
4. Dispute resolution: If you contest a game outcome or withdrawal delay, we review your activity logs and game history to investigate.
5. Platform improvement: We analyse aggregate activity data—never individual user data—to identify popular games, peak traffic times, and technical errors we should fix.

We do not use your data to market sebobet to you via email or SMS. We do not sell your email to third-party marketers. We do not build advertising profiles from your gaming activity.

Third parties who can access your data

Our live-dealer studio partner receives minimal data: only your username and session duration when you play their blackjack or roulette tables. They do not receive your real name, email, or payment information.

Law enforcement and tax authorities may request your data. We comply with legal orders from courts and regulators in our operating jurisdictions. We do not volunteer data without a formal legal process.

Our internal teams (support staff, compliance officers, technical administrators) access your data to help you or investigate fraud. All internal staff sign confidentiality agreements.

Your rights on sebobet

You have the right to request a copy of all personal data we hold about you. Contact our support team with a formal request, and we will provide a CSV export of your account information, KYC documents, and activity logs within ten business days.

You have the right to request deletion of your account. When you request account closure, we delete your password and login credentials immediately. We retain your KYC documents and activity logs for three years for regulatory purposes, but we mark your account as inactive so you cannot log back in. After three years, we delete your KYC documents but retain anonymised activity records for audit purposes.

You have the right to correct inaccurate data. If your registered name or address is wrong, contact support and we will update it after you re-verify with a new ID scan if necessary.

Data retention on sebobet

We retain different data for different periods:

• Login credentials (password): Stored until you reset it or account closes.
• KYC documents: Stored for three years after account closure; then deleted.
• Payment records: Stored for five years for tax and regulatory compliance.
• Game activity logs: Stored for three years; then anonymised and aggregated for statistical purposes only.
• Support tickets: Stored for one year; then archived.
• Cookies: Session cookies deleted when you log out; analytics cookies stored for 90 days.

We do not retain data longer than necessary. If a retention period expires, we delete or anonymise the data automatically unless legal hold prevents deletion.

Contact us about privacy

If you have questions about how we use your data on sebobet, contact our support team through your account settings. We respond to privacy inquiries within ten business days. If you believe we are misusing your data or violating this policy, you may file a complaint with the data protection authority in your jurisdiction.

sebobet treats your privacy with the same care we apply to your account security—transparently, with minimal collection, and with strong encryption protecting everything at rest and in transit.

This Privacy Policy is current as of the date shown in our Terms section. We may update this policy if we introduce new features, change payment partners, or adapt to new regulations. We will notify you of material changes by email at your registered address. Continued use of sebobet after a policy update means you accept the new terms.